Online Sales Support

 German-speaking

Location: Eindhoven – The Netherlands

Vacancy number: 2019004

INfo

Company Profile

Our client is a leading manufacturer of computer peripherals, including TFT & CRT monitors, CRT & TFT LCD TV. With the strong backup from HQ’s talented engineering team and advanced facilities, our client can supply excellent and competitive products to cater to the consumers’ demand all over Europe.

 

Job Details

Position Responsibilities

  • Create product and marketing content in German for online sales

  • Open and maintain customer accounts by recording account information.

  • Order Management: Assist order placement, refunds, or exchange.

  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

  • Provide customer support through managing incoming calls, emails and online channel.

  • Manage inventory to make sure that optimal quantity and timing of inventory aligns with sales and production capacity.

  • Actively contribute to regular work meetings.

Needed Skills

Position Requirements

  • MBO / HBO working and thinking level

  • Full professional command of German, and English, spoken and written

  • Plan / Structured

  • Living in the Eindhoven area

  • Type of employment: full-time

Terms of Service

What do we do with your information?

Your resume will be stored in our database for no longer than two years. It will never be shared with a third party without your prior knowledge and express permission.

If you have any question regarding this position please leave a message in contact form below.

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